Privacy Policy

HSZON Electronic Trading LLC(“HSZON”, “we”, “us”) is committed to protecting your privacy. This policy explains what information we collect when you use our website and services in the United Arab Emirates, how we use it, and the choices available to you.

• Account details you provide: name, email, mobile number and password.
• Order and delivery information: shipping addresses, purchase history and payment status.
• Business details for VAT invoices: company name and Tax Registration Number (TRN).
• Technical data: device, browser, IP address and pages viewed, collected via cookies and analytics.
• Communications: messages you send us via forms, WhatsApp or support tickets.

• To process orders, payments, deliveries and returns.
• To provide customer support and respond to your enquiries.
• To personalise recommendations and improve our storefront experience.
• To send transactional messages and, with your consent, marketing about offers.
• To detect, prevent and address fraud and security issues.
• To comply with UAE legal and tax obligations.

We use essential cookies to keep you signed in and remember your cart, and optional analytics cookies to understand how the site is used. You can control cookies through your browser settings; disabling essential cookies may affect checkout and account features.

We share data only as needed to run the service, with providers such as:

• Payment processors to complete transactions securely.
• Logistics partners to deliver your orders across the Emirates.
• Communication and analytics providers under strict data-processing terms.

We do not sell your personal information.

We use encryption in transit, access controls and secure infrastructure to protect your data. Payment card details are handled by PCI-compliant processors and are never stored on our servers. No method of transmission is completely secure, so we encourage strong, unique passwords.

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data, subject to legal retention.
• Opt out of marketing communications at any time.

For privacy questions or requests, email support@hszon.ae or write to us at Dubai, United Arab Emirates.